Freecharge.com — Fraudulent act of freecharge app to the customers my no. [protected] not balance or refund came since 21 sep 16.cheating the customer

Address:	Gwalior, Madhya Pradesh, 474020
Website:	freecharge app

Respected sir/madam.most humbly I would like to share the I'll effecting behavior of free charge.com online payment company.I did on line recharge through I'd [protected]@gmail.com of free charge app on 21 sep 16 on no. [protected] of amount 110 vide net banking payment of SBI and it became successful vide txn no. FCVA[protected] dated 21 sep 16 . whereas I did nt received the balance.after mail to [protected]@freecharge.com several complaints done but only reply that it will be updated in 48 hrs always come.very poor responces and hope very I'll effecting customers value and relation.its cause unnessexary stress.if not done then the amount should be refunded simply.in hope o[censored]rs intervention please and ura favourable help will boost up the moral of customers. Thanks sir.earlier ticket id 4244463, 4250702, 4257420 which I registered with free charge care but all gave same reply will be updated in 48 hrs and nothing progress.