[Resolved] Freecharge.in / Accelyst Solutions — Bescom bill paid through freerecharge not reflecting at bescom website in payment history | |||||
Bescom bill paid through freerecharge not reflecting at bescom website in payment history. I paid my june month bill of rs. 533 via freerecharge. Got transaction success mail from freerecharge with ref no. Fcem[protected] but bill is not reflecting in payment history at bescom website. Written multiple emails to [protected]@freerecharge.In btut no reply from their side also no one picks on the call centre number. Was this information helpful? | |||||
Aug 18, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jun 29, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Khushboo, Thank you for writing in! We regret for the inconvenience caused during your recent transaction with us (order ID FCEM[protected]). As per our records the transaction was successful and the service provider has confirmed the same with the reference ID FRC[protected]. In case the payment is not updated in service provider portal, the payment will be updated in your next bill. Alternatively, you can also contact the service provider to confirm the same by providing the reference ID FRC[protected]. Please feel free to reach out to us if you have any further queries. | |||||
 2 Comments | |||||
Comments
Also bill due date is tomorrow i.e. 29 June 2016 post which my electricity can be disconnected as per Bescom rules .Freerecharge is the worst service i have ever seen..will never ever use it nor would any of my friends and family use it..through their attitude they have lost a bunch of loyal customers
Reply
Also the the date of my transaction was 26 June 2016..its been 2 days now...no updates and no response..pathetic service by Freerecharge and causing so much mental frustration and waste of consumer time.
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