Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge.in / Accelyst Solutions — Failed recharge transaction for mobile no [protected], freecharge has not refunded the money

vijaykumarm

from Bengaluru, Karnataka

Address:	560032
Website:	www.freecharge.in

Failed recharge transaction, freecharge has not refunded the money Here are the details: TRANSACTION ORDER ID: FCVA[protected] Date : 27-Dec-2015 MOB NO: [protected] AMOUNT:100

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Sep 21, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Vijaykumarm,

Please accept our sincere apologies for delay in response.

We certainly understand your concern how frustrating it can be to deal with such an issue. However, as per our records we see that the transaction against the order id FCVA[protected] was unsuccessful and we have already refunded Rs. 100 to your account as FreeCharge balance.

Further, refunded amount was successfully utilized against the order id FCVM[protected] . For more clarification please login to your FreeCharge account.

You can also check the refund status of your transaction at -https://www.freecharge.in/#!/transactions.

Happy FreeCharging,

Customer Success Team
www.freecharge.com