Freecharge.in / Accelyst Solutions — Fraudly Debited my account

Address:Mumbai City, Maharashtra, 831001
Website:www.freecharge.in

I have been a freecharge user for past 3 years. Yesterday morning i got a mail that Rs 2455 has been sent to some Alok Gupta Phone number [protected] and the transaction is successful. Inspite of complaining to Freecharge that i havent initiated any transaction and i am sure that noone is aware of my user ID and Password, they are not ready to help me out and saying the money cant be refunded. I have always heard of fraud these companies do but facing it for the first time.
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I suddenly got sms from Freecharge that they have deducted 11, 000 rs from my freecharge account.

Please help
Sagar Bekal
[protected]
Hi Varun,
It’s very disappointing to read that you suffered such a big loss. That’s not the first time I have heard Freecharge committing such blunder. It’s scary to read about such problems. It’s one thing to lose a few hundred bucks in a transaction decline issue, but to lose almost 2500 bucks without any blunder of yours is sad. Why don’t you switch to a different app. Free charge has been giving troubles to many of its users, I being one of them, that’s why I switched to this app called Bill Bachao. I suggest people to quit using freecharge. This app has been great to me so far. It’s been a month and haven’t faced any issue including transaction decline issues or where they tell me recharge successful but no balance is credited to my account. Install this and make your life easier. It will also offer you a number of other great features as well which will help you curtail your billing expenses. It has a tracking feature that tracks your data consumption, text messages sent and number of calls. I find this feature really nice.you can get this app here -    http://bit.ly/ormbb   
please communicate with freecharge, i got my money back. after one month.

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