Freecharge.in / Accelyst Solutions — Repeated transaction failure and very slow refund procedure

Address:Mumbai City, Maharashtra, 400053
Website:freecharge.com

I have suffered failed transactions on several occasions. On the first occasion, FreeCharge took a week to resolve my issue. On the second occasion, I had to write a mail to get the transaction completed. If left to them, there is no guarantee of any failed transactions being completed. No compensation for monetary loss suffered by me on the process. Very poor service
+1 photos
Was this information helpful?
No (0)
Yes (0)
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information