Freecharge.in — Rs 174 refund not received after transaction was unsuccessful on 15/04/2015

Address:

Chhindwara, Madhya Pradesh

Hi Team, Kindly find the mail trail and the below screenshot of the successful transaction for your reference/ action and request you to address the customer's query accordingly. Dear Customer, Please note, we have forwarded your query to www.freecharge.in Request you to kindly contact with them for any further assistance related to the service/ refund. Transaction ID : FCVW[protected] Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN [protected] [protected] IG00WONUO3 capture 174.00 SUCCESS [protected]:27:18 [protected]:27:18 NA Thanks & Regards Disha Kapoor -- D/sir this is to inform you that I had recharged for data pack of tatadocomo on mobile number [protected] Rs 174 through your site on 15/04/2015 and it was unsuccessful and a note came on the screen that it will be refunded in your account in a week.For that I had contacted to tatadocomo, Pay U India also, they had said to contact you and they had send you all the details on 22/05/2015 by Ms, Disha Kapoor of Pay U India trough mail to you .Now my request is to kindly do the needful so that I may get relief. Thank's sanjay nigam [protected]