Genesis Mart — Genesis programme con | |||
I narrative my incident on 7.3.17 morning this fraud services has ranged me to give such enticing service by hdfc credit card such as As follows; 1. A welcome sign up gift -U.C.B WRIST WATCH(MALE & FEMALE) & U.C.B WALLET. 2. Two exclusive Holiday* voucher coupon for 2 nights+ 3 days for 2 adults and 2 children (below 8 years)across India in over 63 destinations with 3 to 4 star rated properties.Member needs to pay INR 500 handling charges at the time of booking per Voucher. 3. Two food cash back/re-imbursement vouchers (worth INR 1500 each) which can only be redeemed during redemption of Domestic Holiday voucher. 4. A complementary TRANS DEAL Discount Card which gives you discounts between Up to 30% in over 1200 participating outlets across the country. Valid for one year(THIS CARD GIVEN YOU ONLY FOR FEEDBACK PURPOSE). We are in receipt of your payment of Rs 8, 250 via IVR payment gateway for your one year Membership. Etc This is their customercare [protected]@genisismart.com but don't have website and customercare speaks only in hindi. I got cheated; on that moment I rang to hdfc credit section, they track my credit current credit statement and I spoke about sharing of my credit no., cvv & passcode. I called genesis through a phone no. Given by them, I told them to cancel the services forcefully. But customercare scolded very badly such as he making rediculos examples and bluffing, such never done by any customercare. By tracking customer found out that we didn't given such services and it stated as fraudulent hdfc forwarded as disputed transactions soon by next day I wrote a disputed form got from hdfc bank and dropped as complaint. I wating for the response. Was this information helpful? | |||
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