Genesis Mart — Illegally deducted 8225 rupees from my credit card | |||||
I got a call from [protected] saying my card has been selected for some gifts due to good history by axis bank and asked me to tell credit card color and credit card name. Then called again and asked credit card name and color and transferred to so called higher executive and told about free gifts offer and told its free and that they are transfering call to axis ivr but transferred to genesis service provider [protected] who guided parallely to generate card otp no. 572903 and send it with all card details to ivr no [protected]. So captured all card details and used it to deduct 8225 rupees from credit card account. Now when i am calling them they are saying they have done all this with my consent and bank consent so its a valid thing. But they started all these things by saying that they are from axis bank and ivr will not capture details since its authorised by axis bank. So they are fraudsters and the the transaction is legally not done by me. That is done by other. There other numbers of this genesis service provider are: [protected], [protected]. When i called back to first number it was not available and other from other numbers they called and tried convincing me that they are genuine. So please make people cautious of number: [protected], +[protected], [protected], [protected]. Please register these numbers in fraud numbers. I also got a call and mail as below from there. Please find below the membership features and benefits for Genisismart annual membership. 1. A welcome sign up gift - u. C. B wrist watch & u. C. B wallet. 2. Two exclusive holiday* voucher coupon for 2 nights+ 3 days for 2 adults and 2 children (Below 8 years) across india in over 63 Destinations with 3 to 4 star rated properties. Member needs to pay Inr 500 handling charges at the time of booking per voucher. 3. Two food cash back/re-imbursement vouchers (Worth inr 2000 Each) which can only be redeemed during redemption of domestic Holiday voucher. 4. A complementary trans deal discount card which gives you Discounts Between up to 30% in over 1200 participating outlets across the Country. Valid for one year (This card given you only for feedback purpose For all these benefits you need to pay rs.8225. Please suspend my credit card for some days or generate my new card. Please try for recovery of my illegally transferred rupees. From Pradeep srivastava Mo no. [protected] Email id deep. [protected]@gmail.com Was this information helpful? | |||||
1 Comment | |||||
saying that this is all legal and through IVR the transaction is safe. I immediatly called credit card customer complaints and asked them if they have any tieup with these guys, and thank god that Banker stopped me from sharing OTP over IVR or any such channels. These guys are fruad " True worth " or " Genesis"
Guys please please Do not share any OTP or card No. over Call or IVR or any medium to anyone, not even bank officials.
Best regards,