GoAir Complaints & Reviews

Worst customer service form an airline like go air. I was traveling on flight flight No G8 2201 JBY5YD from New Delhi at 7am to Surat at 7:40am and when I arrived at Surat my baggage was delayed for 1 hour without any reason and when I asked what was the reason behind the delay it was believed that the warehouse of go first airlines are over filled due to some increase in flight traffic. I had to wait for hour for my baggage....

I stay in Surat and I’m on a holiday in Kashmir with my family. I’m traveling with my mother who is a senior citizen, my father who has had 2 heart attacks, has diabetes and other health issues and my son who is 4 years old.

I booked the return journey from Srinagar to Surat via Go First on 2nd February for the journey date of 25th February. The flights were rescheduled 3 times already and when I spoke to the Go First...

Hello,

I booked for Bangalore to Goa, instead of Goa to Bangalore via Sky scanner.

PNR: TDVE3X

And I called right away to rectify this mistake.

COuld you please help with the refund, as it was a geniune mistake....

Hello,

I purchased flights for Mumbai to Male round trip through Expedia because the Go Fly website does not accept foreign credit cards. However, selecting seats was not an option through Expedia. I have had no luck with the customer service number. Please advise on how I can purchase seats. Otherwise, I need to cancel the reservation. The booking reference # is Z6ZSKV. My service request number is G[protected].
br...

This is regarding a journey I have availed from Delhi to port Blair via kolkata and vice versa. In the flight booking invoice from Kolkata to portblair which was a Go Air flight, under Name it is showing MakeMyTrip instead of my name. Kindly resolve the issue since I need to avail some benefits from my office. It is also to add that in the Get Bill for flight from Delhi to Kolkata which was an Indigo flight, my name is given under name heading....

Flight from Mumbai to Kannur ( Date 15-Feb-2022) -Flight No EBHGG8N. There was no message for the flight cancellation . We got information from your web site and flight cancellation showing only refund of 3504/ instead 11204/- Trying to contact customer service number from last t 30 min. Considered as very poor service and response
E mail id [protected]@yahoo.com

Regards
Kathiroo Dhananjayan
[protected]...

My GO FIRST flight G8537 from Bagdogra on 3rd Feb 2022 was cancelled. The money was to be refunded into my EaseMyTrip wallet, which I had used for booking the tickets. I was instructed about this refund by the Vishal of Bagdogra Go Air office ([protected]). This refund has NOT happened. Please refund my money right now....

I have booked flight round trip from Bengaluru to kolkata through GoAir, both the tickets got cancelled stating irrelevant reasons. Due to that I have to book for another flight which cost me double the previous amount.
Just because of there irresponsibility it cost me 17, 000/-.
I request for to look into issue as this is not my first worst experience and provide me any remuneration....

Date:[protected]
pnr:- i377nl

refund didn't get credited....

Do you people have common sense or not, when you people can't provide the better services, shut your company and get out, why do you people charge common man for non-stop and then you will change your schedule as per you convincing timing, with out proper information,

Need resolution asap and need the partial refund, you people have cheated. Thanks and regards Babula Vishwakarma...

I have ticket booked for flight G8 2511 with PNR number AEMCHE. I am planning to change the date due to covid uncertainty please understand the situation and help in doing the same...

I am writing to lodge a complaint against GoAir Airlines for forcing us to use the credit shell instead of doing a full transfer to our mode of payment when GoAir chose to cancel our international flight to Male from Pune dated 19 Dec 2021.

The details are as follows-

PNR: BYRZKQ
Date of Travel: 19 December 2021
Source: Pune
Destination: Male (Maldives)
Via: Bengaluru
Original...

On 22/12/2021 i board go air flight from hyderabad(india) and landed riyadh (saudi arabia) on same date(22/12/2021) . i found that one of my luggage is missing i didnt receive one of my luggage . it has my kids academic books its v.important to attend the classes....

We received a message from go air regarding our flight from Male to Kochi on 3rd Dec yesterday that the flight has been canceled. Our PNR is BF4J2B we had contacted the Go Air customer care One Shivanki answered and told us that our Male to Bangalore G8-4032 flight is own schedule but Bangalore Kochi flight G8-812 is cancelled and she told us that we can cancel the Bangalore Kochi and get refund for it and mail regarding same would be send....

Hello Team, My PNR AF183B was cancelled but I have not yet received any refund inspite several emails...

PNR VF2Z3U flight scheduled for departure on 21st dec 2021 has been cancelled without any information. Please let us know the refund status.

requesting refund for the same.

below are the booking details:

booking id:FF[protected]
pnr : YBPUGD
pnr :J8ZI4J
pnr:VF2Z3U...

I Pramod Surana, flight No G8 2201 seat No 4E and PNR number - JBY5YD
flew from New Delhi at 7am to Surat at 7:40am. My hand baggage was exchanged with another passenger near by me.

Baggage detail - Grey, brand name- ODC, secured with PIN

Contact No [protected]

I have attached my ticket to this complaint. I would request to look at issue .I would be eagerly waiting for the reply....

Sir

I booked 2 flight ticket on November 27th. And go air website through ticket but paid upi id through paytm account but my ticket not confirm my booking Reference number/pnr no S6GNNS, T68FRF .my account money debit please my money refund....

PNR IG74XR
GOI - BOM G8 332
HITESH KHANOLKAR

I have just finished my journey GOA - BOM, I exchanged my bag. Small bag is of Kesari Tours.

Please confirm once received.

I stay at Mazgaon, Byculla. pls contact [protected]

Pls do contact asap

We are trying to call on ur numbets but not reachable...

I have booked below flights well before 3 months, but Go first airline cancelled both the flights just one day before the journey. One of the worst alirline in India.

Hyderabad to Chandigarh - Go first flight G8 - 513 on 19 Nov '21 Cancelled
Chandigarh to Hyderabad - Go First flight G8-514 from Chandigarh (IXC) to Hyderabad (HYD) on 25 Nov '21 at 12:00 hrs is CANCELLED...