Godrej Lock — Regarding godrej vertibolt lock installation delay more than 48 hours

Address:Hyderabad, Andhra Pradesh
Website:Godrej Lock

Hi,
I have purchased a godrej vertibolt lock system on 18th Sept'2015 and I called the customer care for the free installation. I have tried many times both customer care and the so called agency for installing the lock at my house but no result. Its going to be 24th Sept 2015, almost 7 days passed away still no body called me for installation.
I am frustrated with calling the customer care and the agency ( so called Swastik Agency) for the installation of Godrej Vertibolt lock.
Complaint Ticker - Y[protected]
Please kindly let me know what to do in this regard. In future I will recommend not to purchase this godrej products. They are very bad at service. Very bad.
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    Godrej Locking Solutions & Systems Phone
    +91 22 6796 4890
    1800 209 45 43
    +91 22 6116 3100
    Godrej Locking Solutions & Systems Address
    Locking Solutions & Systems Division, Plant 18A, Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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