Goibibo.com — Confirmed booking not honoured by Hotel | |
- 29th July 2015 - Online hotel room booking made through www. goibibo.com at Hotel Hindusthan International in the name of Antara Ghoshal (one adult and one 4 year old child) for check in 30th July and checkout 31st July
- Payment made and booking confirmation received by email Vendor Booking ID: [protected]/Goibibo Booking ID: HTLE8Q6SWQ
- On arrival at hotel on 30th July - ROOM WAS REFUSED CITING 'NO AVAILABLE BOOKING'
- Calls were made to www.goibibo.com. Concerned officer at that end spoke once and was not available after that citing 'IN MEETING'
- EXTREME HARASSMENT. Antara Ghoshal and child already tired after a train journey are now contacting a friend to stay with them.
- Hotel Hindusthan International have CONFIRMED THAT THEY HAVE NO INTIMATION FROM www.goibibo.com
- There is NO apology or effort on the part of www.goibibo.com to help - Poor and unreliable service will be duly highlighted in consumer forums, trip advisor and social media. Was this information helpful? | |
customer support has been notified about the posted complaint. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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