Goibibo.com — Incorrect deduction of amount

Address:	Chennai, Tamil Nadu
Website:	www.goibibo.com

Hi, I was booking a spice jet flight on 1/sep/2015 from Dehradun to Delhi through state bank of India online banking .The amount of 2, 648 was deducted from my account for the flight booking, but my flight was not booked at all . Then I again booked my account from another bank and the flight got booked, but the amount which was deducted from SBI account was not credited to my account afterwards. For this issue I raised a complain in SBI as well as in Goibibo.com, but from both side I m not getting any kind of help, instead they are just blaming each other . Bank is saying that you contact your merchant and Goibibo.com is saying that we didn't got any amount, so we don't know contact your bank. Kindly help me in this.