[Resolved]  Goibibo.com — Non refund of hotel cancellation

Address:

Kamrup Metropolitan, Assam

I booked a hotel with id no htlb77p2hg from 1st oct to 5th oct 2014.But due to some circumstances i have to cancel my booking the booking is cancelled today ie on 2nd oct at 8 o' clock in the morning.As wriitten in the hotel cancellation policy the cancellation charge is one night's cost if we cancel within 24hrs of check in.Then how come ibibo group mailed me that the cancellation refund will not be done.Moreover to my utter regret i have to report you that i have called customer care support several times but in vain.Now i regret for making online hotel booking throug ibibo.

Pranita das
[protected]@outlook.Com