[Resolved]  Goibibo.com — Not refund of flight fare from chennai to kolkata dated[protected]

I and my wife(TAPAN KUMAR BOSE & BANDANA BOSE) booked Ticket of INDIGO AIRLINES for journey dated[protected] from CHENNAI to KOLKATA, but due to severe flood AAI closed the CHENNAI AIRPORT up to[protected]. I repeatedly requested to GOIBIBO support & care Team for refund of my full fare of ticket as the Flight cancelled. In spite of my repeated request the goibibo.com not yet refund my fare till date. they have issued a no. of mails to me stating that my refund is under process though after 10 days I am placing this complaint, because the AAI declared the matter on[protected] and I placed my prayer for refund on[protected]. My Booking I/D- NER51E6V., FLIGHT NO-6E272 kINDLY SEE THE MATTER SO THAT I MAY GET MY REFUND IMMEDIATELY.
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Dec 19, 2015
Complaint marked as Resolved 
In spite of my repeated requests and reminders the Company has refunded full amount of the Flight Ticket on 18-12-2015, which I purchased through Goibibo of INDIGO Airlines.
customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2015
Ibibo Group / Goibibo Customer Care's response
Hi Tapan,

Greetings from Goibibo.com!!!

As per refund query we would like to request you to please share your complete booking details with registered email id so that we can check and will revert accordingly.

Awaiting reply.


Thanks and Regards
Gocare Team
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