Goibibo.com — Not refunding amount | |||
I have booked the ticket for bangalore - Kumily ( for Saturday 10th-1-2015). Ticket booked on 7-1-2015 by goibibo site, still i didn't receive my ticket confirmation by SMS or MAIL. And i have called your customer care team lot of time ( more than 10 times) and i wasted my lot of time for booking the single tickets. As per the customer care conversation, i have tried to take the print out of the ticket by ticket no, but it is throwing error. please check the attachment for reference... Shall i book the ticket again by any other website... Same issue happened on[protected]... Was this information helpful? | |||
customer support has been notified about the posted complaint. | |||
6 Comments | |||
Comments
Dear Sir/Madam,
Greetings from Goibibo!!
We would like to take this opportunity to offer my sincerest apologies for the series of events you have experienced.
We request you to provide us your email address which you have used while making the booking and we will look into this case and provide you the fair resolution.
We appreciate your understanding with regards to this matter.
Kind regards,
Dhananjay Singh
Goibibo.com
Greetings from Goibibo!!
We would like to take this opportunity to offer my sincerest apologies for the series of events you have experienced.
We request you to provide us your email address which you have used while making the booking and we will look into this case and provide you the fair resolution.
We appreciate your understanding with regards to this matter.
Kind regards,
Dhananjay Singh
Goibibo.com
go case
Meri 6200 go case kaha gai salo chutiya bana rahe ho kamino paise vapas karo.Amount debited
I ordered a photo magnet from PRINT VENUE on 17/07/2014. Although 76 rupees was debited from my SBI account but it is showing no payment had been done. Ref no[protected]IGW9546905 TRANSFER TO [protected] STATE BANK OF INDIAnot refunding the money for booking which did not happen
booking id - HTL3CLADLL ... I booked a hotel but after going to the hotel the reception told me that there is no such booking . After repeatedly complaining to the company they are not refunding the money.35%
Complaints
5116
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Greetings from Goibibo!!
In order to offer assistance, we request you to send us the booking details or email id/ login details so that we can pull up the details and offer you the resolution at the earliest.
We appreciate your understanding with regards to this matter.
Kind regards,
Dhananjay Singh
Goibibo.com