Hi,
I was booked a ticked on 23th July 2014 and cancelled on 24th july 2014. The refund amount is not processed still now.
For that i have called 8 times to customer care regarding the same issue. Each time i am getting answers stating that
"we will process your request and this issue because of some technical issue and it will be resolved with in one/two working days"
My booking details are:
Booking mobile number : [protected]
Payment id : GOBUSAND[protected]
Starts From : Bangalore
Destination : Kodaikanel
Booked date : 23 july 2014
Cancelled date : 24 July 2014
Journey date : 26 July 2014
Refund need to be : 425
For this amount i have called 8 times and spent around 50rs for customer care to get same response.
If it is not going to processed, Please let me know i will do some other useful work.
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Aug 7, 2021
Complaint marked as Resolved
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We apologize for the delay in process.
We have initiated the refund from our end, It may take another 48 working Hrs for the amount to reflect in your accont.
Kind Regards
Goibibo Team