Goibibo.com — Refund of cancelled bus service

Address:

Hyderabad, Andhra Pradesh

I booked ticket from Pune to Hyderabad for travel Dated 05th march 2015 with Satnam Jabbar travels. I booked this ticket on 14th Feb 2015. when i reached my boarding point yesterday i was told by the operator of the bus that the tickets booked with Goibibo has cancelled and you will be refunded the booked money. So when I reached goibibo site to register the complaint, the page keeps on loading when I submit the complaint request for refund and also their customer care number is pathetic it will never connect to the customer executive. Also when i booked the ticket from goibibo the fare was Rs.700 and i came to know that the Jabbar travels has sold the tickets at Rs.1700 one to two days before the travel. I had the worst experience with this travels and goibibo people for not responding. The bus operator cancelled the goibibo booked tickets just because he know that customer care cant be reached. I want proper justification,