[Resolved]  Goibibo.com — rerouting of tickets

Address:Mumbai City, Maharashtra

The MOST DISGUSTING SITE FOR TICKETS, NO after sale service, wanted to change my destination when the prices of both the destinations was the same BUT NOBODY reverted back to me even after continuously following with them for 15 days.After 15 days They ask me to pay the difference of 1LAC as the prices had risen.They admitted that it was not MY FAULT as I was after them to change the destination since 15 days when the price of the fare for both the destinations was same but NOW I WILL HAVE TO PAY...SO IRRESPONSIBLE.ONCE THEY GOT THEIR MONEY NOTHING ELSE MATTERED TO THEM, REALLY DISGUSTING...!!! 0 STARS FOR THEM, INFACT SHOULD BE GIVING NEGATIVE POINTS
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir

Greetings from Goibibo !!!

We really apologize for the inconvenience please share the Goibibo booking Id or registered e-mail Id so that we may assist you accordingly.


Sincerely
Goibibo Team
Dear Sir

Greetings from Goibibo !!!

We really apologize for the inconvenience please share the Goibibo booking Id or registered e-mail Id so that we may assist you accordingly.

Sincerely
Goibibo Team

fake

I have booked a bus and for some reason bus was cancelled I was not informed prior and there is no refund as well, customer care doesn't answer me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5116
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information