Goibibo.com — Seabird Tourist Bus Service

I demand the refund of my ticket due to the bad experience i faced on booking a seabird bus trip from bangalore to goa. The pickup which was supposed to be at marathalli did not happen and they called up last minute and told us to come to anand rao circle. If they want to do such why do they even ask for our boarding point? The bus driver and conductors were rude. and once we reached ankola they began to say that bus needs repair and we should go on the next seabird bus to goa. we waited for almost an hour and the next seabird bus was full so we had to travel standing from ankola to karwar after which we could no longer stand and demanded a local bus from karwar to goa. Worst experince ever faced. We need to get atleast half the amount refunded back to us. The details of my journey are : Thursday, April 30th, 2015 Confirmed Operator PNR No. TS-RB14292031KFJ/2452242/BNG-KWR-GOA -06:45 PM Booking ID GOBUSAND15c[protected] Seabird Tourists 1L LB 17:10