[Resolved] Goibibo.com — They are cheating with my Money | |||
I have booked ticket in goibibo.com using this registered Email(bio.[protected]@gmail.com). Journey date: 26 Jan 2015 Departure Time : 21:15 Booking ID : GOBUS7ccdd[protected] Travels Company name: Palraj Travels Actually what I have experienced. Bus Came at 10.20PM Bus got breakdown from starting stage itself. I just asked with Driver their response is very worst, They told alternate bus will come only at 12.30AM of next day. If you like, travel otherwise go home or find alternate way. Still that is a lady passenger I don't like to wait up-to next day. Asked goibibo to cancel my ticket and refund my amount. I have complained about this to goibibo CC already with phone at 11pm on the same day. They asked to sent an Email. I written that too. I have asked about this several time. They asked 10 working days to refund my amount. Still I didn't get any reply. Today 12/02/2015. Still there is no response from goibibo, Their Customer service stopped I think. Where can I complaint? Was this information helpful? | |||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Feb 20, 2015 Ibibo Group / Goibibo Customer Care's response Dear Sir, As advised we provided an alternate option of the same category, hence, we regret to inform you that there will be no refund to be processe from our end Kind Regards Sushant | |||
 2 Comments | |||
Comments
I have attached their response and my requesting Email Print. You can see the people how they are all cheating the peoples who believes and spent amount.
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Reply
If you can Why don't you check this matter in deep. They may entered in check post know. In tamil nadu have more than 7 check post in their way. You can check into that? why you peoples are blindly believing their?
They are all cheating you peoples or are you helping them?. Really
Worst services you are giving to customers. Instead customer service you change name to Operators service.
They are all cheating you peoples or are you helping them?. Really
Worst services you are giving to customers. Instead customer service you change name to Operators service.
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018