[Resolved] Goibibo.com — Ticket aborted and also Cash Deducted | |||
Hi, I tried booking an air ticket from your GOIBIBO app. But it failed, stating “booking aborted”. Booking Amount has already been deducted from my bank account. in my back account statement, it is showing as successful payment. I’ve not received any gocash or refund. On the goibibo app, it's showing as ticket aborted. I tried your customer care number like 10-12 times. There is no option to reach out for this issue. I've already raised the request through express care twice, but i haven't heard anything back from you guys. I tried booking the ticket under the name of “Mr. Gunti Rahul” from Hyderabad to Tirupati on 4th August 2015 at 2.15 pm. Booking paid to through my mobile no: [protected] Email id: [protected]@gmail.com Ph. No: [protected] Kindly respond back immediately. Thanks, Gunti Rahul Was this information helpful? | |||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Feb 24, 2015 Ibibo Group / Goibibo Customer Care's response Dear Mr Gunti, Please advise the service you were trying to buy on our website. Kind Regards Goibibo Team | |||
 2 Comments | |||
Comments
HI Gunnet,
Can you tell me.. Whether you got the refund or flight was booked???
Can you tell me.. Whether you got the refund or flight was booked???
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Kindly respond back immediately. Thanks, Upasna