Goibibo.com — Worst service,

Goibibo is the worst agent I have ever come across. People here are right their staff don't even listen to what you are saying and keep repeating themselves. Especially when your ticket has been cancelled you would expect them to be a little empathetic. The airline had cancelled my onward journey and I have been told that it would take two months to get the refund, I also had to cancel my return and they advised me it would be around 3500 for cancellation. I get an email stating the cancellation charges are 5000 . The text they sent says the workings are in the mail but there is absolutely no workings or transparency in their process. When your travel plans go heywire the least to expect is a good service from your agent. Their call cemters suck - numbers not toll free - they put you on hold for ever and every one of tyheir agents lie and are irresponsible. Avoid goibibo. Period.