Goibibo — Complaining against refund

Dear team,
please tell me the problem is going on i am asking for my refund for last 40 days but no one in the goibibo is concerned about my refund.
Everytime a false promise made by goibibo team but and after waiting for 48 hours no concern person will initiate it for refund its the way goibibo works and where is my refund i want a complete clarification why my refund is not debited in my accounts...
i am literally fedup false promises if i wont get a update then i Am sorry i have to suit a case in consumer court

THANKS AND REGARDS
ADITYA MITTAL
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