Goibibo — Hotel booking but it was already full.

Address:New Delhi, Delhi, 110059
Website:www.goibibo.com

I booked room from goibibo but when i reached hotel they said no room available than i called to goibibo for the concern then he canceled the booking and refund initiated but till now no refund credited then i called back then they say your booking was confirmed but you did no go there .

date of incident :- 11-06.2016
booking ID : HTLS7YCWWH

I have prof of my call recording that i talked with goibibo customer care on 11 june.

Goibibo Corporate Office Address : ibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon – 122002, Haryana
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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