Goibibo — Not received my money

Address:Gurgaon, Haryana

I have booked one ticket from AHMEDABAD to BANGALORE(booking id-TUAN8BW6K, booked on 20.7.2015) which was suppose to depart on 7AUG and the flight no. is AI614 which was going to mumbai from where i had another flight AI639 to BANGALORE. BUT DUE TO DELAY IN THE FLIGHT AI614, AIR INDIA gave me a flight to DELHI, from where i was suppose to take a connecting flight to BANGALORE.BUT THIS DELHI FLIGHT GOT CANCELLED DUE TO TECHNICAL FAULTS. And the airlines company said that full money will we refunded, but still i have not received my refund, an i have already complained about it but the response was not satisfatory.
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We deeply regret the inconvenience caused with booking: TUAN8BW6K.

Please accept our an apology at this time as we observed that the issue was raised on real-time basis however its taking time to resolve this on priority.
We still raised this issue with the airline to check and share the findings. Hence, allow us time till Monday EOD.

Be rest assured, we will soon resolve this case on a positive note.

Just remember, we are always an email away if you need any help.

Thanks and Regards,
Gocare Team
We deeply regret the inconvenience caused with booking: TUAN8BW6K.

Please accept our an apology at this time as we observed that the issue was raised on real-time basis however its taking time to resolve this on priority.
We still raised this issue with the airline to check and share the findings. Hence, allow us time till Monday EOD.

Be rest assured, we will soon resolve this case on a positive note.

Just remember, we are always an email away if you need any help.

Thanks and Regards,
Gocare Team

ticket not received

Hello sir i have booked bus ticket round trip money debited from my account but i have not received the ticket. What is happening??? This Friday i have to go to Pondicherry i have not received the ticket

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