Goibibo — refund amount

Address:

Jaipur, Rajasthan

hve booked a hotel name hotel gouri palace on april 8 in station road jaipur using goibibo mobile app.I booked 2 rooms for 4 adults.My booking id is HTLRDRXZQL. The hotel shown in goibibo was rated as a 3 star hotel.But when we checked in then i did not imagine that what was that???? The condition of hotel was not good and it was so worst than a one star hotel...Even the rooms conditions were too bad and not to stay even a single minute .So we said owner of hotel that this is a 3 star hotel then he said that the hotel is not responsible for it and it is the fault of goibibo company who is showing their hotel such like this.So they said that the refund amount will be back to you in 3 days.So i want to refund the amount