[Resolved]  Goibibo.com — Cheated by goibibo.com

Address:	Gurgaon, Haryana, 122002
Website:	goibibo.com

I had booked Dayal International jashedpur and made full payment on July2015with booking id HTLCVZT6YX. Before check into the hotel I became to know that Hotel management had not get the payment from goibibo. The Hotel management as well as myself made calls and mails continuously from one day before the check in days...Every time we are assured that issue will resolved within 15mins...I had to leave for Ranchi early morning on 7th Oct. but as the hotel did not get there payment they didnot let me go. I paid to a car owner which I had hired Rs.1000 without any travel. I went through a very mental stress due to the misbehave of the hotel staffs. At last I paid from my pocket and released myself from the hotel. Every time I was beiing assured from the customercare executive that the issue will be solved within 15mins...Now they say that it will will take 24hr to 48 hours. But 15mins and now 24 to 48hrs didnot come and I lost money, time and necessary meeting at Ranchi and found a lot of stress.