Goibibo.com — Confirmed booking not honoured by Hotel

- 29th July 2015 - Online hotel room booking made through www. goibibo.com at Hotel Hindusthan International in the name of Antara Ghoshal (one adult and one 4 year old child) for check in 30th July and checkout 31st July - Payment made and booking confirmation received by email Vendor Booking ID: [protected]/Goibibo Booking ID: HTLE8Q6SWQ - On arrival at hotel on 30th July - ROOM WAS REFUSED CITING 'NO AVAILABLE BOOKING' - Calls were made to www.goibibo.com. Concerned officer at that end spoke once and was not available after that citing 'IN MEETING' - EXTREME HARASSMENT. Antara Ghoshal and child already tired after a train journey are now contacting a friend to stay with them. - Hotel Hindusthan International have CONFIRMED THAT THEY HAVE NO INTIMATION FROM www.goibibo.com - There is NO apology or effort on the part of www.goibibo.com to help - Poor and unreliable service will be duly highlighted in consumer forums, trip advisor and social media.