Goibibo.com — Error in bookings

Address:

Mumbai City, Maharashtra

While booking two tickets both the desktop site and mobile application showed booking failure. Thus I booked other tickets, after an hour I get mail confirming the tickets that had booking failure have now been confirmed. Now I have two non refundable confirmed tickets which were booking cancelled in the first place. Several calls and emails have been made since but there has been no response from the Goibibo Team. It’s been three days and I still have not received any resolution as promised.