[Resolved]  Goibibo.com — fake commitments and mental harassment

Address:

Bangalore, Karnataka

Hi There,

I have booked a return journey ticket from Bangalore to Nagpur on(10th June 2014) and from Nagpur to Bangalore on (11th June 2014). I checked on the cab booking tab as well while booking the tickets.
I did not received any details for cab booking.
On 30th of may when I called Goibibo contact number[protected]. I have been informed by Sushil that I will get cab details in next 30 minutes..which I didn't received yet.
On 8th June I called to check.. the cab status. Pankaj an customer care executive informed me..cab is booked and i will get the details soon.
Today on 10th June when I called again to confirm the details..Ashok an customer care executive is saying that no cab is booked as such.
Then why the fake commitments have been made on calls, you are fooling the people.
this is the most embarrasing service I have ever had in my lifetime.
Here onward I will never ever prefer any bookings from Goibibo.com.
every one is lying on Call and my call was on Hold for almost 20 minutes...it was disgusting and highly intolerable.
I will publish this details on social networking sites so in future other people may not have to face such mental harassment.


Thanks
Sachin Wakle
[protected]