Goibibo.com — not returning the refund amount

Address:New Delhi, Delhi

I had cancelled my round trip with Indigo airlines directly and they refunded the amount of Rs.8341 to GOIBIBO. They had sent me the mail also for that. Now GOIBIBO has only refunded me Rs.3341. I am mailing them continuously but they are not returning my refund. I had rescheduled my flight directly with indigo also so they refunded that amount also because i paid them extra for that. Now Goibibo people are again deducting the cancellation charges which are already deducted by the airlines. My booking reference id is Y2CTYB. Kindly look into the matter and take appropriate actions against GOIBIBO.
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Dear Sir/Madam,

Greetings from Goibibo.com!

Please note that passenger refund is pending from airline's end .Please produce the written document so that we can claim it for passenger.

Warm regards
Goibibo Team

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