Goibibo.com — Refund Not received of Cancelled Flight, Not even response regarding refund

Address:Pune, Maharashtra

Hello, I had booked flight with PNR W4FM5F, but my flight got cancelled. Spice Jet office people told us to raise refund from the portal from where you purchased the ticket. As per their instructions i had raised multiple requests on goibibo.com, but have received no reply from them. Also, no case number for complaints. When i call their customer care service, it gets disconnected automatically if we select complaint option. I am not able to connect to their advisors to get help.
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Dear Sir,

Greetings from goibibo.com!

Please note that your refund has been processed

It may take 5-7 working days for the refund to reflect in your account (depending on your banks processing time).Do let us know in case you do not see the amount credited in your account within the above mentioned time frame.

Warm regards,
Goibibo.com

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