[Resolved]  Goibibo.com — Rescheduling of the flight

Address:

Bangalore, Karnataka

Hi I was booking the flight from Chennai to port Blair and date i have selected as 16 th dec and return as 22bd dec .I don't what happend and when page refreshed the date changed to 16th oct and return 22 nd oct . I opted for rescheduling the flight as 16th dec onward and 22nd dec return . I have been asked to reschedule online from their website . I rescheduled and received message that customer care will contact me within 2 hr . I did not receive call from their end . I got one call from from[protected] number but they did not spoke anything and then call disconnected . Then i received message that contact to this number number within 2 hr [protected] or contact air line or elase your booking will not be rescheduled. I contacted customer care but they did not do anything and suggested me to cancel the rescheduling and again apply for reshedule.Then when i gain going for the rescheduling then error message is displayed and i was not able to reschedule . I called customer care at least 10 times but they were not able to resolve the issue Finally i think i have to move to consumer court . I have send the mail also regarding all details