Gojavas — customer care is really bad.

Address:

Srinagar, Jammu and Kashmir

customer care is really bad. I ordered nike flex supreme tr3 shoes from snapdeal. They send it through gojavas. On 30th of April I got a call from gojavas that they cannot deliver it at the given address. Although they accepted the pincode when i ordered it and they should have delivered it to the given address, I still told them that i can pick it up from their hub. I even have a recording of it. But they shipped the item back to gurgaon. And when I called gojavas again, the call was answered by a customer care executive named PRAVEEN. And he was very very rude. I have a recording of that too. If gojavas doesn't do anything about ot I am going to complaint to consumer forum court.