[Resolved]  Gojavas — Extreme delay in service

Address:Ernakulam, Kerala, 682030
Website:www.gojavas.com

Tracking ID : UNISNPP5253104 From Dec 31 2015 to till date[Jan 12th 2016] the status of my product is In Transit from AHMEDABAD LPC to COCHIN-ERNAKULAM. When I call customer care they are simply telling it is delayed. They are not assuring when I will get my pack. Now my question is will i get that pack. Haven't seen such a worst courier service in my life.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Gojavas Courier customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2016
Gojavas Courier Customer Care's response
Dear Customer,

Thank you for writing in to us. We have noted your complaint and are very sorry for the trouble caused. Meanwhile, have informed the teams ahead and initiated an expedite for your order. Appreciate your patience in the interim.

Regards,
Team Gojavas
Complaint comments 

Comments

Snapdeal — Extreme Delay in service

OrderId : [protected] From Dec 31 2015 to till date[Jan 12th 2016] the status of my product is In Transit from AHMEDABAD LPC to COCHIN-ERNAKULAM. When I call GoJava customer care they are simply telling it is delayed. They are not assuring when I will get my pack. Now my question is, will i get that pack. Haven't seen such a worst courier service in my life. SnapDeal being a big online seller it should not go for cheap courier like GoJavas. Snapdeal also not caring about these.
Dear Customer,

As conveyed, we have noted your complaint and have informed the teams ahead and initiated an expedite for your order. Appreciate your patience in the interim. Sorry for the trouble.

Regards,
Team Gojavas
Dear Nofi,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Hi Nofi,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gojavas Courier
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    172
    Pending
    39
    Resolved
    79
    Gojavas Courier Phone
    +91 12 4440 5730
    Gojavas Courier Address
    C-007, LGF Sushant Shopping Arcade, Sushant Lok 1, Gurgaon, Haryana, India - 122009
    View all Gojavas Courier contact information