[Resolved]  Gojavas — overcharging by yopur courier delivery boy

Address:Amritsar, Punjab

Sir, i ordered for a belt worth Rs.293/- only from snap deal and my docket No. is UNISNPC 4093737 and the courier was handed over to Go Javas for shipment and the courier boy charged Rs.300/- only and a complaint No. 464345 was also lodged with Go Javas regarding overcharging about twenty days back and i was assured by them that my compliant will be redressed within 72 hours but i think that their watches are moving slow that their 72 hours are not completed even after the expiry of twenty days and my complaint has not been redressed. That the courier company is involved in illegal practices of overcharging in the era of consumerism. Regards Naresh Behl M[protected]
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Complaint marked as Resolved 
Gojavas Courier customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2015
Gojavas Courier Customer Care's response
Dear Mr.Behl, We deeply apologise for the inconvenience caused, your complaint has been noted & shared with core team.Our care team member will get in touch with you shortly so that we can get this grave issue investigated. regards, Team Gojavas
Complaint comments 

Comments

you people are cheating the gullible customers and are showing most of the complaints as resolved but my personal experience is that my complaint is still pending even after the expiry of seven months but no body bothered to contact me or resolve the complaint.

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