[Resolved] Gojavas — wrong status of shipment , no contact information available

shaileshfulera

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

hi sir/mam i have ordered 1 tool from snapdeal and is being delivered by gojavas, but from 2 days there tracking system all day shows no information and at the end of day shows could not be delivered will be attempted again. and no contact information or address is provided by company since my shipment is avilable with them and i can understand due to load it may take time to make delivery, if i had address of company in kaviri nagar pune, i could have picked up by myself .

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Complaint marked as Resolved

Gojavas Courier customer support has been notified about the posted complaint.

Verified Support

May 25, 2015

Gojavas Courier Customer Care's response Dear Customer, We have noted your concern.Completely understand your query Shailesh, usually when the order is on way to reach you(travel & procedures) the status depicts -in transit. We have shared your feedback with concerned team and our working to improvise so that our customers have more clarity on the same. Incase of any further queries you can write to [protected]@gojavas.com or you can share your AWB with us so that we get this sorted for you ASAP. Warm regards, Team Gojavas