Snapdeal — Defective product

Address:Meerut, Uttar Pradesh

I had ordered an IFB Microwave model : IFB 25Ltr 25DGSC1 through snapdeal on 18th May product has been delivered to me on 25th May after 7 days and I found that product is defective and not working .
When I raised the return request of the product then they are saying that it cannot be returned now. I dont want this product now and want to return this as I dont need this defective product. Please assist me in getting my whole money back from them.

Order ID: [protected], Placed On Mon, 18 May, 2015
Model : IFB 25Ltr 25DGSC1
Order Delivered : 25th May
For return I raise the request on snapdeal customer care on 26th may but they denied.
I dont to get my brand new product to be repaired please I get my money back from snapdeal.
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Dear jainakb,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi akhil jain,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
Its resolved now ..thanks

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