Greendust.com — Ac unit not working since installation - g201415/591 lg split ac 5* - rlc[protected]idu) rlc[protected]odu)

Address:

Kolkata, West Bengal

Dear sir,

I have bought a split ac (g201415/591 lg split ac 5*) on 27th march 2015 from
Your ajc bose rd showroom. it was installed on same day. post installation it
Was found that ac is not cooling enough so i called up your helpline no
And a ticket was provided. gd-kol-033926 on 2nd april 2015.

Technician visited my place and found out that there was no gas in outdoor
Unit. ii was surprised how a new unit can be out of gas? anyway he infused 800
Grams of gas and it started cooling for couple of days and again the same
Problem has raised.

I again raised a complain and the technician re visited my place on 14th april.
He has checked the system and was unable give any solution. he said that there
Is some technical fault in out door unit and it can not be resolved. i have
Poken to the head off and the said they will look into it. thats it after that
I have been writing so many mails to
[protected]@greendust.com but none are reverting.

The local shop from where i
Bought this piece is not even speaking and ignoring my calls.

I need your support in getting a refund to the damaged ac which green dust has
Provided me and also a compensation from local vendor for not ignoring a
Customer who is 7 days old. i can understand what ignorance they shows to
Client who comes back for service post one or two years.

I just want my refund as i hold no trust on this company nor the people or
Vendor associated with it.

The invoice details are given below

Green dust
Rajami
Retail pvt ltd
Shop no 19, upohor
Town centre, 2052, chakgaria,
Kolkata
700094
Contact
No [protected]

Tin: [protected]
Retail invoice
26/03/2015

Customer : aritra
Kapuria
1850 mukundapur,
Flat no 3b, 3rd floor,
Saila
Venus
Kolkata
7000099
Store invioce
No : g2014-15/519
Employee : rajami
Retail

Contact no [protected]