Greendust — Oneplus 1

Address:	560085
Website:	Greendust.com

I ordered a oneplus 1 mobile on greendust online, order number 22563004. The mobile that then sent was defective piece, which i was not able to even switch on, which they asked me to refund, but they only promised that they have better product and they will replace, but after some 10-12 days they tell that they do not have any replacement product, so they will make a refund. They will answer only if we call them. You cannot track the order, it will not show in their website. Even after 1 month, they are still telling they will initiate the refund and i will receive it within 2-3 days. I have spoken to at least 6-8 times to them, every time they tell that they will initiate the process on a urgent basis.