[Resolved]  Greendust — Service complaint

Address:

Bangalore, Karnataka

Dear sir/madam,

I am vinay from bangalore, i have booked godrej refrigirator online on 16.05.2014 for rs 20390. The order no is: 22431886.Initially before booking i asked about the condition of the product. Mr. Praveen the sales supervisor told me that, the product condition is good & no damages on it. But later after payment through my credit card, they sent me the pictures of the product, where i have seen dents & damages on the door of refrigirator. So i demanded to reoair the dent butthey said it is not possible. So, i asked them for refund my amount on 23.05.2014. Still i have not received my amount, many times i have called customer care but i am not getting any proper response from them. They are telling that it will take 25 days. But i have not received any confirmation mail or message from them regarding the status. I am very much worried about this. I need pay interest for credit card. Please help me to get back my money back as soon as possible.