Gujarat State Road Transport Corporation [GSRTC]

Gsrtc — change in bus timing without information

sonarshyamkumar

from Bhusawal, Maharashtra

Address:

Ahmedabad, Gujarat

I had booked 10 tickets (sleeper)for journey date 11/7/15 ( through internet on 18/6/15)from Dwarka to Ahmedabad vide PNR No G9863893 & G9863818 (trip code 2000DWKABDSLP15).The departure time was indicated 20.00hrs. I would like to register complaint that the said bus was departed from Dwarka to Ahmedabad at 18.00 hrs.instead of 20.00 hrs.We suffered & harassed a lot as there were 8 ladies (2 ssenior citizens) travelling with us out of our 10 tickets.Though our Prime Minister Shri Narendra Modi is keen to introduce digital india there was nobody bother to inform us about the timing of bus by SMS or EMAIL. It is my humble request to look into this matter & fix the accountability of GSRTC .as the matter is very serious.It is also requested to compensate us. Hope to get an early reply & justice.

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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Jul 28, 2015

Updated by sonarshyamkumar I had booked 10 tickets (sleeper)for journey date 11/7/15 ( through internet on 18/6/15)from Dwarka to Ahmedabad vide PNR No G9863893 & G9863818 (trip code 2000DWKABDSLP15).The departure time was indicated 20.00hrs. I would like to register complaint that the said bus was departed from Dwarka to Ahmedabad at 18.00 hrs.instead of 20.00 hrs.We suffered & harassed a lot as there were 8 ladies (2 ssenior citizens) travelling with us out of our 10 tickets.Though our Prime Minister Shri Narendra Modi is keen to introduce digital india there was nobody bother to inform us about the timing of bus by SMS or EMAIL. It is my humble request to look into this matter & fix the accountability of GSRTC .as the matter is very serious.It is also requested to compensate us. Hope to get an early reply & justice.

No action taken by GSRTC til date