Gsrtc — Driver did not stop bus at pickup point even if booking was confirmed.

Address:Ahmedabad, Gujarat

I booked ticket for Ahmedabad to Bhavnagar journey, and my pick up point was Iscon Cross Roads. Bus timing was 1:15 PM. I reached pickup point at 1:10 PM. Then bus was late so i called to s.t. inquiry number. They told me there is some problem in their network, so call to nehru nagar stand. So, i called at nehru nagar pickup stand. They informed bus is late. So i waited. Then a bus came which was GANDHINAGAR-BHAVNAGAR. He informed me there is no booking and bus of 1:15 is yet to come. So i waited. Then Ahmedabad-Bhavnagar bus came at 2:00 PM. And i asked him. But he said its not a bus of 1:00 PM, its 1:30 pm bus. There is no booking. So i called to nehrunagar stand, and they told me Ahmedabad-Bhavnagar was my bus. Even i had booking, bus conductor deny about me my booking. Please take relevant steps against that conductor. Kashyap
+1 photos
Was this information helpful?
No (0)
Yes (0)
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gujarat State Road Transport Corporation [GSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    4389
    Pending
    0
    Resolved
    186
    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
    View all Gujarat State Road Transport Corporation [GSRTC] contact information