[Resolved] Gsrtc — E ticket Refund - GSRTC | |||
My complaint is that I booked 3 E ticket from GSRTC website. My date of Journey was 26/10/2014 from Surat to Ahmedabad in 2x2 AC Luxury class. My PNR no. is G7685912 and trip code is 0900SRTABDAC44. My total bus fair is Rs. 860/-. My Journey time was 9.00 a.m. On my travel date, I reached Surat bus station at 9.00 a.m. and inquired about my Ac luxury bus from depo incharge of Surat bus station. But depo incharge of Surat told me that AC luxury bus which you have booked was not come for some technical reason. He also told me that your reservation was confirmed in non AC bus and you might be travelled in non AC bus instead of AC luxury bus which you have booked. He further told me that you would claim refund of difference amount of bus fare from GSRTC online. Considering his requests, we travelled from Surat to Ahmedabad in non AC bus. Considering above facts and circumstances, I hereby request you to please credit difference amount of bus fare in my bank account online as earliest possible and oblige. My complete details are as under. Name: Rakesh Nareshkumar Choksi Address: A-504, Vaikunth Park, B/h. Bejanwala Complex, Tadwadi, Rander Road, Surat - 395009. (Gujarat) Mobile: [protected] Email id: [protected]@yahoo.co.in Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint. | |||
 40 Comments | |||
Comments
My complaint is that I booked a E ticket from GSRTC website. My date of Journey was 29/03/2015 from Nasik to Ahmedabad in Sleeper class.
My PNR no. is G9080367 and trip code is 1700NSKCHMSL15. My total bus fair is Rs. 468/-. My Journey time was 5.00 p.m. On my travel date, I reached Nasik bus station at 4:45 p.m. and inquired about my bus from conductor. But bus conductor told me that Sleeper bus which you have booked was cancelled for some technical reason. He also told me that your reservation was confirmed in simple sitting bus and you have to travel in sitting bus instead of Sleeper bus which you have booked.
He further told me that you would claim refund of difference amount of bus fare from GSRTC online.
He also told for further details you can ask to depo incharge.when i ask to depo incharge they told me bus is from gujarat, so we can not give any details about that. mean while i was returning to bus and i saw bus is already lest from depo.
Considering above facts and circumstances, I hereby request you to please credit difference amount of bus, in my bank account online as earliest possible and oblige. My complete details are as under.
Name: Ranchhod Ramani, Booked by:Kanak Vaghela(my friend)
Mobile: [protected] Email id: [protected]@gmail.com
My PNR no. is G9080367 and trip code is 1700NSKCHMSL15. My total bus fair is Rs. 468/-. My Journey time was 5.00 p.m. On my travel date, I reached Nasik bus station at 4:45 p.m. and inquired about my bus from conductor. But bus conductor told me that Sleeper bus which you have booked was cancelled for some technical reason. He also told me that your reservation was confirmed in simple sitting bus and you have to travel in sitting bus instead of Sleeper bus which you have booked.
He further told me that you would claim refund of difference amount of bus fare from GSRTC online.
He also told for further details you can ask to depo incharge.when i ask to depo incharge they told me bus is from gujarat, so we can not give any details about that. mean while i was returning to bus and i saw bus is already lest from depo.
Considering above facts and circumstances, I hereby request you to please credit difference amount of bus, in my bank account online as earliest possible and oblige. My complete details are as under.
Name: Ranchhod Ramani, Booked by:Kanak Vaghela(my friend)
Mobile: [protected] Email id: [protected]@gmail.com
dear
I booked online ticket from mata na madh to ahmedabad in MATA NA MADH -KAPADVAJ SL- us on dated 26/4/2015.But any reason bus not came at station.All passenger are awaited and shifted to express another bus.No any prior information of cancellation.i want to cancelle and refumd for the same but in my account there are no option of cancellation of ticket.
please cencelled for the same and refund As soon as possible
detailks:
PNR Number: G9332550
Date of Journey: 26/4/2015
Service Start Place: MATA NA MADH
Service Start Point: MATA NA MADH
Passenger Start Point : MATA NA MADH
Time of Departure: 17:20
Platform Number:
Class of Service: SLEEPER
Pickup Point : MATA NA MADH
Service End Point: KAPADWANJ
Passenger End Point: AHMEDABAD CENTRAL BUSSTAND
Trip Code: 1720MTMDKWJSL30
No. of Seats: 2
Seat No/s: 21, 22
chetan patel
I booked online ticket from mata na madh to ahmedabad in MATA NA MADH -KAPADVAJ SL- us on dated 26/4/2015.But any reason bus not came at station.All passenger are awaited and shifted to express another bus.No any prior information of cancellation.i want to cancelle and refumd for the same but in my account there are no option of cancellation of ticket.
please cencelled for the same and refund As soon as possible
detailks:
PNR Number: G9332550
Date of Journey: 26/4/2015
Service Start Place: MATA NA MADH
Service Start Point: MATA NA MADH
Passenger Start Point : MATA NA MADH
Time of Departure: 17:20
Platform Number:
Class of Service: SLEEPER
Pickup Point : MATA NA MADH
Service End Point: KAPADWANJ
Passenger End Point: AHMEDABAD CENTRAL BUSSTAND
Trip Code: 1720MTMDKWJSL30
No. of Seats: 2
Seat No/s: 21, 22
chetan patel
Dear sir
Refund for e ticket from mata na madh to ahmedabad in bus mata na madh to kapadvanj.I booked online but now there are no option in Net of cancellation .
Do need ful.
Chetan patel
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Refund for e ticket from mata na madh to ahmedabad in bus mata na madh to kapadvanj.I booked online but now there are no option in Net of cancellation .
Do need ful.
Chetan patel
dear
Kindly inform you we are registered online e-ticket but some problem all bus are on strike today[protected] so pl refund my payment in my account my e ticket PNR Number is G9345035 any query feel free co us my co no-[protected] my mail id [protected]@gmail.com
detailks:
PNR Number: G9345035
Date of Journey: 30/4/2015
Service Start Place: Amreli
Service Start Point: Amreli
Passenger Start Point : Surat
Time of Departure: 20:00
Platform Number: 8
Class of Service: SLEEPER
Pickup Point : amreli
Service End Point: surat
Passenger End Point: Surat
Trip Code: 2000AMLSRTSLP15
No. of Seats: 1
Seat No/s: 9
Kartavy J Jotangiya
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Kindly inform you we are registered online e-ticket but some problem all bus are on strike today[protected] so pl refund my payment in my account my e ticket PNR Number is G9345035 any query feel free co us my co no-[protected] my mail id [protected]@gmail.com
detailks:
PNR Number: G9345035
Date of Journey: 30/4/2015
Service Start Place: Amreli
Service Start Point: Amreli
Passenger Start Point : Surat
Time of Departure: 20:00
Platform Number: 8
Class of Service: SLEEPER
Pickup Point : amreli
Service End Point: surat
Passenger End Point: Surat
Trip Code: 2000AMLSRTSLP15
No. of Seats: 1
Seat No/s: 9
Kartavy J Jotangiya
what is TXN password in cancelling the e-ticket?
Non receipt of E-Ticket,
Dear Sir,
I have booked E-Ticket from BHAVNAGAR TO AHMEDABAD NEHRUNAGAR which is of 6.40 P.M from GSRTC online Ticket booking on 02/05/2015 and after submit option from GSRTC site amount of bus fare Rs.125/- is being debited from my H.D.F.C Bank Account but i did not get E-Ticket after this i dialled GSRTC NO.[protected] and is engaged . My trip is on dt.04.05.2015 at 5.01AM . my OB Reference of bus from Bhavnagar to Ahmedabad nehrunagar is GS1779858 AND MY USER ID of GSRTC E-Ticket booking is abtrievdi, and my mail address is [protected]@gmail.com .However you are reqsted to send E-Ticket on my mail address. Thanking you.
Dear Sir,
I have booked E-Ticket from BHAVNAGAR TO AHMEDABAD NEHRUNAGAR which is of 6.40 P.M from GSRTC online Ticket booking on 02/05/2015 and after submit option from GSRTC site amount of bus fare Rs.125/- is being debited from my H.D.F.C Bank Account but i did not get E-Ticket after this i dialled GSRTC NO.[protected] and is engaged . My trip is on dt.04.05.2015 at 5.01AM . my OB Reference of bus from Bhavnagar to Ahmedabad nehrunagar is GS1779858 AND MY USER ID of GSRTC E-Ticket booking is abtrievdi, and my mail address is [protected]@gmail.com .However you are reqsted to send E-Ticket on my mail address. Thanking you.
I have booked E-Ticket from AHMEDABAD GITAMANDIR TO ADIPUR which is of 10:00 P.M from GSRTC online Ticket booking on 04/05/2015 and after submit option from GSRTC site amount of bus fare Rs.588/- is being debited from my BANK OF INDUA Bank Account but i did not get E-Ticket after this i dialled GSRTC NO.[protected] and is engaged . My trip is on dt.06/05/2015 at 10:09AM . my OB Reference of bus from AHMEDABAD TO ADIPUR is GS1786344 AND MY USER ID of GSRTC E-Ticket booking is JOSEP[protected], and my mail address is [protected]@gmail.com .However you are reqsted to send E-Ticket on my mail address. Thanking you. BOI A/C NO.[protected] JOSEPH A. GOHEL, ODHAV SME BRANCH
dear
Kindly inform you we are registered online e-ticket but some problem all bus are on strike today[protected] so pl refund my payment in my account my e ticket PNR Number is G9364027 any query feel free co us my co no-[protected] A/C NO 516 ABD PATEL JAYANTIBHAI IESAVERBAHI CODS NO GSSAITIRAVELS SURAT TO MALEGAON REFAND
detailks:
PNR Number: G9364027
Date of Journey: 29/4/2015
Service Start Place:ABD
Service Start Point: ABD
Passenger Start Point : ABD
Time of Departure: 16.30
Platform Number: 29
Class of Service: EXPRESS
Pickup Point : ABD
Service End Point: MALEGAON
Passenger End Point: MALEGAON
Trip Code: 1630ABDMLGNGJ47
No. of Seats: 1
Seat No/s: 29
Kindly inform you we are registered online e-ticket but some problem all bus are on strike today[protected] so pl refund my payment in my account my e ticket PNR Number is G9364027 any query feel free co us my co no-[protected] A/C NO 516 ABD PATEL JAYANTIBHAI IESAVERBAHI CODS NO GSSAITIRAVELS SURAT TO MALEGAON REFAND
detailks:
PNR Number: G9364027
Date of Journey: 29/4/2015
Service Start Place:ABD
Service Start Point: ABD
Passenger Start Point : ABD
Time of Departure: 16.30
Platform Number: 29
Class of Service: EXPRESS
Pickup Point : ABD
Service End Point: MALEGAON
Passenger End Point: MALEGAON
Trip Code: 1630ABDMLGNGJ47
No. of Seats: 1
Seat No/s: 29
Hi,
I want my differentiated amount back as I have to travel in seating bus where as I was having the confirm ticket of sleeper coach as sleeper coach bus got broke down and when we went to inquiry counter they have told me that particular bus have been broke down you can go to your destination with the alternate option they have provided to carry sleeper coach passengers to their destination.
I need the differentiated amount(Fare of Sleeper Coach-Fare of seating coach) back.
Complete Details as follows.
Name Dhaval Barot.
Mob.-[protected].
Ticket PNR No.-G9497478.
Bus Details-1945VPIKSNSLP15.
Kindly, do the needful and awaiting for your reply on the same.
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I want my differentiated amount back as I have to travel in seating bus where as I was having the confirm ticket of sleeper coach as sleeper coach bus got broke down and when we went to inquiry counter they have told me that particular bus have been broke down you can go to your destination with the alternate option they have provided to carry sleeper coach passengers to their destination.
I need the differentiated amount(Fare of Sleeper Coach-Fare of seating coach) back.
Complete Details as follows.
Name Dhaval Barot.
Mob.-[protected].
Ticket PNR No.-G9497478.
Bus Details-1945VPIKSNSLP15.
Kindly, do the needful and awaiting for your reply on the same.
I have booked ticket in GSRTC volvo from rajkot to ahmedabad for 10th may 2015, at 2:15 pm starting time and due to problems bus was stopped at chotila which is 60 km from rajkot and then i had to pick other option to reach ahmedabad. Now can I get refund from whole 409 rs ticket deducting amount applicable for travelling between rajkot and chotila n get remaining amount back.Other passengers who have offline ticket got some other way around either in other bus or refunded money.
I have attached my online ticket copy reference.Can you post this request to relevant customer care for refund process.
Is there any possibility that i can get refund???
My complete details are as under :
Name: Arsh Marviya
Mobile: [protected]
Email id: marviya.[protected]@gmail.com
![]()
I have attached my online ticket copy reference.Can you post this request to relevant customer care for refund process.
Is there any possibility that i can get refund???
My complete details are as under :
Name: Arsh Marviya
Mobile: [protected]
Email id: marviya.[protected]@gmail.com
Dear sir,
Kindly inform you we are registered online e-ticket but some problem all bus are stop today[protected] so pl refund my payment in my account my e ticket PNR Number is G10241648 any query feel free co us my co no-[protected] my mail id [protected]@gmail.com
details:
Name : Ajitbhai D. Dhadhal
PNR Number: G10241648
Date of Journey: 27/8/2015
Service Start Place: baroda
Service Start Point: baroda
Passenger Start Point : baroda
Time of Departure: 20:30
Platform Number: 6 7 8
Class of Service: SLEEPER
Pickup Point : baroda
Service End Point: jamjodhpur
Passenger End Point: rajkot
Trip Code: 2030BRDJJPSLP30
No. of Seats: 1
Seat No/s: 26
Kindly inform you we are registered online e-ticket but some problem all bus are stop today[protected] so pl refund my payment in my account my e ticket PNR Number is G10241648 any query feel free co us my co no-[protected] my mail id [protected]@gmail.com
details:
Name : Ajitbhai D. Dhadhal
PNR Number: G10241648
Date of Journey: 27/8/2015
Service Start Place: baroda
Service Start Point: baroda
Passenger Start Point : baroda
Time of Departure: 20:30
Platform Number: 6 7 8
Class of Service: SLEEPER
Pickup Point : baroda
Service End Point: jamjodhpur
Passenger End Point: rajkot
Trip Code: 2030BRDJJPSLP30
No. of Seats: 1
Seat No/s: 26
My complaint is that I booked 1 E ticket from GSRTC website. My date of Journey was 26/08/2015 from Vadodara to Gariyadhar in Express class. My PNR no. is G[protected] and trip code is 0600SRTGRDGJR47. My total bus fair is Rs. 179/-. My Journey time was 9.30 On my travel date, But this date call gujarat band by Patidar andolan " so, bus not start from vadodara by GSRTC, So, I hereby request you to please credit amount of bus fare in my bank account online as earliest possible and oblige.
My complete details are as under. Name: bharat Viradiya 29-Varjbhoomi Sociaty. Vadodara (Gujarat) Mobile: [protected]
plz reply and process erlier
My complete details are as under. Name: bharat Viradiya 29-Varjbhoomi Sociaty. Vadodara (Gujarat) Mobile: [protected]
plz reply and process erlier
dear
Kindly inform you we are registered online e-ticket but bus is not arrival on that time so my traveling is cancel problem in bus break down on the highway not arrival in Surat[protected] so pl refund my payment in my account my e ticket PNR Number is G10561263 any query feel free co us my co no-[protected] my mail id [protected]@gmail.com
detailks:
PNR Number: G10561263
Date of Journey: 16/10/2015
Service Start Place: Selvas
Service Start Point: Selvas
Passenger Start Point : Surat
Time of Departure: 20:40
Platform Number: 5
Class of Service: SLEEPER
Pickup Point : Surat
Service End Point: Savarkundla
Passenger End Point: Savarkundla
Trip Code: 1600SLVSSKDSL15
OB Reference No-GS2121628
No. of Seats: 2
Seat No/s: 4, 5
Kartavy J Jotangiya
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Kindly inform you we are registered online e-ticket but bus is not arrival on that time so my traveling is cancel problem in bus break down on the highway not arrival in Surat[protected] so pl refund my payment in my account my e ticket PNR Number is G10561263 any query feel free co us my co no-[protected] my mail id [protected]@gmail.com
detailks:
PNR Number: G10561263
Date of Journey: 16/10/2015
Service Start Place: Selvas
Service Start Point: Selvas
Passenger Start Point : Surat
Time of Departure: 20:40
Platform Number: 5
Class of Service: SLEEPER
Pickup Point : Surat
Service End Point: Savarkundla
Passenger End Point: Savarkundla
Trip Code: 1600SLVSSKDSL15
OB Reference No-GS2121628
No. of Seats: 2
Seat No/s: 4, 5
Kartavy J Jotangiya
I have booked two tickets from Dahod to Mundra port for 24/10/2015. But the bus was cancelled from your side for some reasons but I have not got refund till now nor I m able to cancel the ticket
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I have booked a tickets from Keshod to Bapunagar for 15/11/2015. But the ticket was cancelled from my side for some reasons but I have not got refund till now So please Help me...
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To,
The Manager,
GSRTC,
Ahmedabad,
Sub:- Request for Refund of E-ticket BUS Differance Amount
Dear Sir,
As per the above stated subject I want to inform you that I have booked the tickets for Express bus from Bantawa to Anjar bus online for journey of 24.12.2015 from Junagadh to Rajkot on[protected].All detail of bus ticket are attached with this letter.
I have cancelled these tickets on 24.11.2015 as the journey was differed.
I had visited Junagadh Bus station for refund of these tickets but no proper answer was given by the authority.
PNR No Date of Journey From Junagadh to Rajkot for journey on 24.12.2015.
1. PNR Number : G11080094 journey date 24/12/2015 Junagadh to Rajkot fare rs.768/-.
1. Date of Booking: 23/11/2015.
2. Date of cancellation: 24.11.2015.
Total Fare :Rs. 768/- paid online from S.B.A/c. No.[protected].
I, therefore request you to arrange for refund od eligible amount to me at ab early date
Thank you in anticipation of your co-operation.
Yours faithfully
(J.J.Vaishnav)
The Manager,
GSRTC,
Ahmedabad,
Sub:- Request for Refund of E-ticket BUS Differance Amount
Dear Sir,
As per the above stated subject I want to inform you that I have booked the tickets for Express bus from Bantawa to Anjar bus online for journey of 24.12.2015 from Junagadh to Rajkot on[protected].All detail of bus ticket are attached with this letter.
I have cancelled these tickets on 24.11.2015 as the journey was differed.
I had visited Junagadh Bus station for refund of these tickets but no proper answer was given by the authority.
PNR No Date of Journey From Junagadh to Rajkot for journey on 24.12.2015.
1. PNR Number : G11080094 journey date 24/12/2015 Junagadh to Rajkot fare rs.768/-.
1. Date of Booking: 23/11/2015.
2. Date of cancellation: 24.11.2015.
Total Fare :Rs. 768/- paid online from S.B.A/c. No.[protected].
I, therefore request you to arrange for refund od eligible amount to me at ab early date
Thank you in anticipation of your co-operation.
Yours faithfully
(J.J.Vaishnav)
Gujrat s. t. ticket Refund Complain
I am Zoebbhai From Jasdan I tickets booked Date.[protected]
Journey From Jasdan To Morbi old Route No. SRGPRBHUJ Service From SARANGPUR BTD To BHUJ Its Transaction Ref No. IGOBRZECY5 For Ru. 230/ Ru. Debited My Stet Bank Of India Branch Jasdan But Tickets Didnot Book So pleas My Refund Ru. 230/ My Bank Account Jasdan Branch
I am Zoebbhai From Jasdan I tickets booked Date.[protected]
Journey From Jasdan To Morbi old Route No. SRGPRBHUJ Service From SARANGPUR BTD To BHUJ Its Transaction Ref No. IGOBRZECY5 For Ru. 230/ Ru. Debited My Stet Bank Of India Branch Jasdan But Tickets Didnot Book So pleas My Refund Ru. 230/ My Bank Account Jasdan Branch
Gujrat s. t. ticket Refund Complain
I am Zoebbhai From Jasdan I tickets booked Date.[protected]
Journey From Jasdan To Morbi old Route No. SRGPRBHUJ Service From SARANGPUR BTD To BHUJ Its Transaction Ref No. IGOBRZECY5 For Ru. 230/ Ru. Debited My Stet Bank Of India Branch Jasdan But Tickets Didnot Book So pleas My Refund Ru. 230/ My Bank Account Jasdan Branch
I am Zoebbhai From Jasdan I tickets booked Date.[protected]
Journey From Jasdan To Morbi old Route No. SRGPRBHUJ Service From SARANGPUR BTD To BHUJ Its Transaction Ref No. IGOBRZECY5 For Ru. 230/ Ru. Debited My Stet Bank Of India Branch Jasdan But Tickets Didnot Book So pleas My Refund Ru. 230/ My Bank Account Jasdan Branch
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![Gujarat State Road Transport Corporation [GSRTC] Phone](/img/bn/phone.svg "Gujarat State Road Transport Corporation [GSRTC] Phone"){kind=small}
+91 80 2676 7702
![Gujarat State Road Transport Corporation [GSRTC] Website](/img/bn/www.svg "Gujarat State Road Transport Corporation [GSRTC] Website"){kind=small}
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Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
Dear Sir,
I have booked E-ticket from Rajkot to Ahmedabad which is of 5:00 AM Morning from
GSRTC online Ticket booking on 23/10/2014 and after submit option from GSRTC site
amount of Bus Fare Rs. 146/- is being debited from my AXIS Bank Account but I did not
get E-ticket. after this I dialled GSRTC No.[protected] and I was being told that
refund will be again deposited in my AXIS Bank Account, However till this date
23/11/2014 same amount is still not get credited in my AXIS Bank Account
My OB Reference of Bus from Rajkot to Ahmedabad was GS1324096 nd Trip Code was
0500RJTABDEXP51. my User ID of GSRTC E-Ticket Booking is RK Kacha
However, till date the same amount is not credited to my account.
Kindly do the needful, since there is helpline number or complain number[protected]
666666 available but not working.
Photo Copy of Statement from Axis Bank Account of that debited amount is attached
herewith.
Kindly do the needful Sir
Thanking You,
Raksh Kacha