[Resolved]  Gsrtc — Missed Train and Met with an Accident due to sudden Bus Cancellation on Spot

Address:Rajkot, Gujarat

This is the worst incident happen to us in Gujarat by GSRTC. We booked an online Volvo bus ticket from Rajkot to Ahmedabad for 8/12/2014 at 1pm. We reached 15 mins earlier before the departure time at 1 pm. After waiting 1:25 pm we got a news by a passenger that the Bus for Rajkot-Ahmedabad has been cancelled. We had to reached to Ahmedabad station before 5:30 pm to catch our train sharp at 6pm, the next bus was available at 2:30, we rushed to highway to catch any volvo available for Ahmedabad, but unfortunetely none of the Bus Transportation facility could help us to get reach before 5:30 pm, at spot we decided to a hire a taxi, rent was at par, to drop us to Ahmedabad station before 5:30 pm, the driver of car put his heartful effort to reach us at Ahmedabad station anyhow before 5:50 pm, but unfortunetely we were stucked in Ahmedabad Traffic and MISSED OUR TRAIN, we lost the train, we lost the ticket amout, did TDR but till now no refund, FACE A LOT OF DIFFICULTY to book another time and catch other train for same destination. This shows how irresponsible GSRTC is and they didnt even bother to tell the passenger that the bus has been Cancelled.We are totally unhappy with Gujarat Transportation.
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Aug 14, 2020
Complaint marked as Resolved 
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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This is the worst incident happen to us in Gujarat by GSRTC. We booked an online Volvo bus ticket from Rajkot to Ahmedabad for 8/12/2014 at 1pm. We reached 15 mins earlier before the departure time of bus at 1 pm. After waiting till 1:25 pm we got a news by a passenger that the Bus for Rajkot-Ahmedabad has been cancelled. We had to reached to Ahmedabad station before 5:30 pm to catch our train sharp at 6pm, the next bus was available at 2:30, we rushed to highway to catch anyother volvo available for Ahmedabad, but unfortunetely none of the Bus Transportation facility could help us to get us reach before 5:30 pm, at spot we decided to a hire a taxi, rent was at par, to drop us to Ahmedabad station before 5:30 pm, the driver of car put his heartful effort to reach us at Ahmedabad station anyhow before 5:50 pm, but unfortunetely we were stucked in Ahmedabad Traffic and MISSED OUR TRAIN, we lost the train, we lost the ticket amount, did TDR but till now no refund, FACE A LOT OF DIFFICULTY to book another ticket and catch other train for same destination.

This shows how irresponsible GSRTC is and they didnt even bother to tell the passenger that the bus has been Cancelled.We are totally unhappy with Gujarat Transportation.

Passenger unsafe private hotel bus stop shivsakti hotel kutchh highway 22-5-2016

Did you mean: gandhidham to ahmedabad highway in bus in shivshakti hotel stop. and passenger hotel person cheating and force for buy.passenger unsafe of this hotel. who is responsibility of private hotel stop and passenger unsafe today 22/5/30

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