Gsrtc — POOR SERVICE & POOR BUS QUALITY &POOR STAFF

Address:

Vadodara, Gujarat

HI I JIGNESH .I WRITE MY COMPLAIN TO GSRTC .IF ITS APPLIED ITS GOOD FOR OTHER TRAVELERS.I BOOK A TICKET FROM ON LINE RESERVTION COUNTER VADODARA BUS STAND.BUS ROUTE SURAT TO MAHUVA &RETURN TICKET MAHUVA TO SURAT.JOURNEY DATE 24/02/2015 TIME 00:30.I REACH AT 11:30 VADODARA BUS STAND.I SEAT &I ASK FOR BUS TIMINGS .I GOT ANSWER FROM STAFF ALL BUS CAME FROM SURAT WAS LATE 1&HALF HOUR. STILL I UNDERSTAND SITUATION .BUT BUS CAME 03:00 CLOCK THAN I AM ANGRY .AS USUAL I SEAT IN BUS. CONDITION OF THIS BUS WAS PATHETIC .SEATS ARE NOT CLEAN AT ALL OR NOT WORKING CONDITION.THE BUS CONDUCTOR DONT KNOW HOW TO ARRNGE SEAT .SEAT NO ALSO NOT VISIBLE.EVERYTHING I ADJUST ME &MY FAMILY SEAT IN BUS.IN BETWEEN JOUNEY ALL WINDOW ARE BROKEN THE AIR CAME THIER NO MAINTENANCE AT ALL .THEIR NO SAFETY FOR SPECIALLY SLEEPER SEAT THEIR IS NO IRON WROD ON WINDOW.THINK ABOUT ALL KIS IF SOME THING HAPPEN WHO WILL RESPONSIBLE FOR ACCIDENT.FURTHER DRIVER NAME VINOD RATHOD BUS NO GJ18Y 2825 WAS FORGOTTEN TWO TIME ROAD. AGAIN GETTTING LATE. THE BUS WAS NOT COMFORTABLE AT ALL.WHEN I ASK CONDUCTOR FOR THIS BUS SITUATION I GOT ANSWER NO ONE READY TO DO JOB SPECILLY WITH THIS BUS .I AM NEWLY JOIN BYFORCE I HAVE TO DO THIS JOB.AT ALL PROBS LASTLY I AM REACH NARI CIRCLE BHAVNAGAR AT MORNING 8;00 CLOCK.SAME DAY SAME BUS THE TIME WAS 6;00 I HOPE HEAR ATLEAT CAME ON TIME HEAR ALSO LATE.IT CAME 7;30 PM I EXPLAIN BUS DEPOT MANAGER.HE TOLD WRITE YOUR COMPLAIN IN COMPLAIN BOOK.I WROTE IN BHAVNAGAR DEPOT COMPL NO WAS 050671. AGAIN SAME DRIVER FORGOT ROAD AND I AM REACH VADODARA AT 01:00. AGAIN LATE RETURN JOURNEY I SPENT RUPEES 1536 .FOR GSRTC ITS NOTHING BECAUSE AT COST TRAVELLERS HAVE TO TRAVEL.BUT GIVEN THIS TYPE OF SERVICE ITS ACCEPTED ATALL MY SENCIOR MESSAGE ALL GUJARAT PEOPE DONT ACCEPT THIS TYPES MISTAKE OR SERVICE TELL YOUR FEEDBACK WRITE IN COMPLAIN BOOK .DONT SCARE.ITS OUR WRITE.I KNEW IT NO CHANGE IN GSRTC.FOR TAKING MONEY YOU PUT A GOOD RESEVATION SYSTEM .BUT GIVEN SERVICE IS NO ONE READY.CHEAT PEOPE, NO SATISFACTION, (M)[protected] JIGNESH PATEL VADODARA