GTPL — Broadband connection is vey bad service

Address:

Ahmedabad, Gujarat

Hello, my internet connection is not working form last 5 days, I have contacted customer care and he rgave me request number that is 668136 that day that executive said me your complain will be solve in next 24 hrs, after 24 hrs I have called again and then asked for that status, he told me that we are taking maximum 3 days to resolve your problem, then okay, I am agree to wait for 3 days still i did not get any solution. here is detail of my connection Name: Alpesh Radadiya username: alpesh024 if you cant provide you service please disconnect my internet broadband service and refund my money back, as I am new customer and just in 10-15 days getting this problems, cant imagine next 7 month with GTPL.