GTPL — broadband connectivity very poor

Address:Vadodara, Gujarat, 390014

Dear sir,

I am Atul Soni, customer of GTPL BROADBAND, atulbhai registered mobile no [protected],
Since 25/06/18, I am complaining about night disconnectivity, frequently complaint regarding same. Till date not rectified, your technical team didn’t visit for my complaint or never bothered to rectify the complaint, but showing their efficiency to higher authority, they close the complaint in 6-8 hrs. Now I am mentally harassed, by your help line team.(you can see the call records)
Hence I
Request you to disconnect the broadband, and refund the same, by DD/ cheque, at my registered address

Atul Soni
Sent from my iPhone
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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Gtpl Ticket id is 817762
Still not solved
Date of issued complaint : 17/7/2018.
Today date : 25/7/2018.
No proper service. No solution yet after making many calls about ticket solution.

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