[Resolved]  GTPL — Company dont have proper resolution.internet disconnecting after every 3 day.

Address:Ahmedabad, Gujarat

Hi, My user id is-rahultm. I am using gtplbroadband connection since the starting we are having problem using it smoothly.the network cable got unplugged after every 3 days and it took 2 days for them to fix that.There engineers fix that temporarily.each time i have to register compaint and then they visit and resolve it .In this way in a whole month i am able to use internet only for half month even after paying the bill on time. Either the company engineers are not qualified enough to resolve this or they dont know there product and the second reason can be the company strategory to give service only for half days and getting paid for full time. Sent many emails to nodal officer but havent got any reply from them also.the company is worst broadband service provider.we are only using it just because we dont have connectivity in our area with other service providers.otherwise if they will say use it for free no one will use that. Please help.
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Aug 14, 2020
Complaint marked as Resolved 
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    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
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