GTPL — Complaint Regarding Cable Connection and Contact person

Address:

Ahmedabad, Gujarat

Hello, Myself Akhil Nathani, Residing at (21, A/9 Block, Goyal Intercity, Drive-In Road, Thaltej, Ahmedabad) My S/N no. : FCBDRNWMX GTPL Contact Person : Krunal (M - [protected]) The above mentioned person is not replying or picking up my call since about a month of time. Why? I dont know the reason yet. you can check his call records. Or if you want my copy of my call records than you will get it. The reason i am calling him is my cable connection is not working well since a month of time. i have even complained in your call center they have suggested me to fit the cable as it may be loose. still there is a problem in some channels. I thought it may be due to rain, so i tried to contact above person atleast 10 times a day, but not a single time he received my any of the call or never called me back. Now, As i am paying you timely every month the money i deserve the accurate and fast customer service from you in return. this month i was not able to watch any t.v. program so i am not liable to pay you this month amount. Also as a valuable customer i request you to take proper action to above person. as i am going to forward this email to all the respective legal departments. and in necessity i am going to take legal action also. Regards, Akhil Nathani